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Our Service Partners

Who We Do Business With

Alde Service and Repair

As an approved Alde service partner we carry the latest in equipment to carry out servicing of your boilers cooling fluid. During a service or habitation check we carry out a number of tests some very basic and others require specialist equipment.

A routine check of the heating fluid (You should carry out these tests and checks).

 

Check the fluid level in the expansion tank

When cool, the fluid level should sit about 1 cm above MIN mark in the expansion tank. It will expand upwards towards the MAX mark when heated.

 

Check the colour of the fluid

It should be a rich magenta in colour, clear of debris or cloudiness. Replacing blue fluid (Should be replaced after 3 years) with magenta, the new fluid might have a violet tint. If it is blue, yellow, or green, for example, change it as soon as practicable for Alde-approved antifreeze. If it's straw-coloured, brown or black, the system will need to be thoroughly flushed with clean water first.

Sniff the fluid

It should smell bitter. If it smells strongly of fish (too weak) or of vinegar (too old), replace as soon as practicable with Alde-approved antifreeze. For that professional service using Alde's latest equipment than please contact us.

 

We have the equipment to carry out top and bottom fill (Large motorhomes need special equipment) systems.

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Truma Service and Repair

As Truma approved service and repair centre we can look after all of your systems that have the TRUMA brand on them, this is just some of the Devices and appliances we cover for this manufacturer:

  •  Operating systems

    • Truma iNet X system​

    • Truma CP plus

    • Truma iNet System

  • Heating systems

    • Truma Combi from Combi 4 to Combi 6E

    • Truma Combi D and New generation

  • Truma S

    • S 3004, S3004 P, S 5000, S 2200, S 220 P

  • Trumatic S

    • S 3002, S 3002 P, S 5002

  • Truma VarioHeat

    • ​Truma VarioHeat eco, Truma VarioHeat comfort

  • Trumatic E

    • ​E 2400, E 4000, E 4000 A

  • Truma Boiler

    • Ultrastore, Ultrastore Rapid GE, Truma Therme, and UltraFlow

  • Air conditioning systems

    • Aventa
      • Aventa compact, Aventa compact plus, Aventa comfort, Aventa eco

    • Saphir
      • ​Saphir compact, Saphir comfort RC, Saphir comfort, Saphir vario

  • Mover

    • ​Mover XT, Mover XT L, Mover XT2, Mover XT4, MoverSX, Mover SE R, Mover TE R4, Mover TE R, Mover SR

This is just a sample of what we look after on behalf of Our customers and Truma under warranty If you have any issues please get in touch.​​

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Dometic Service and Repair

As a Dometic approved service and repair center, we are dedicated to taking care of all your systems featuring the Dometic brand. Our expertise covers a wide range of devices and appliances, ensuring that you receive top-notch service for your Dometic products. Trust us to keep your equipment running smoothly and efficiently. Contact us today for all your Dometic service needs!

Dometic like other large manufacturers make everything for your adventures from seats, coolers, fridges, kitchen appliances, awnings, heating systems, Air conditioners to mention just a few.

 

  • Air Conditioners

  • Awnings

  • Refrigeration

  • Kitchen Appliances

  • Camping Furniture

  • Toilets

  • Cleaning Products

  • Heating

  • Ventilation

  • Windows and Doors

  • Safety and Security

  • Driving Assistance Support

Dometic.com

Please follow this link to see more about there equipment if you have any service requests please get in touch and we will get you back on the road ASAP

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Dometic cert

Sargent Electrical Service Partner

As an approved service agent for Sargent Electrical we can accurately and professionally diagnose issues and carry out repairs on many types of electronic systems, these are some of the systems we can cover for Sargent. We do also carry out repairs on other makes also.

  • Alarm Systems and equipment

  • DC-DC Chargers and charging issues

  • Solar Systems

  • Fuse Box and Control Units

  • Power Systems

  • Battery Harnesses

  • Reversing Camera Monitors

If you have any issues with any electronic devices then please get in touch and we will get the issue sorted for you.

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Sargent cert

Whale and Propex Service and Repair

Welcome to our dedicated heating system service! We take pride in being an approved service agent for Whale and Propex heating systems, which means we have undergone extensive training and hold the necessary qualifications to carry out thorough diagnostics and repairs.

 

Our work is fully guaranteed, ensuring that you can trust us to handle your heating system with care and expertise. If you are facing any issues that need attention, please do not hesitate to get in touch with us.

 

We are committed to resolving your concerns and will work diligently to restore your system to optimal performance as quickly as possible.

 

Your satisfaction and comfort are our top priorities!

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Whale Cert

Powrtouch Motormover Service Partner

Our Powrtouch Approved Installation Service

 

 Expertise:

  • We specialise in installations and warranty work, ensuring a quality service.

Mobile Fitting:

  • Convenient installation at your home, workplace, or storage location.

Competitive Pricing:

  • Call us to discuss your specific requirements and receive the best pricing.

 

Information Needed for Your Motor Mover:

  •  Is your caravan a single or twin axle?

  •  For twin axle: Do you want all four wheels to be driven? (Options: 2 or 4 motors)

  •  Preference for engagement: Auto or manual?

  • Please provide the MPTLM (Maximum Technically Permissible Laden Mass) found on the data plate or in the handbook.

Repair Service:

  • Please get in touch if you are experiencing any problems with your motor movers, we are approved to carry out repairs on Powrtouch motormovers along with other makes and models.

 

Don't get stuck get in touch and we will get you moving again. 

Diagnostics

  • We carry the latest in diagnostics to allow accurate troubleshooting of motor movers like Truma.

 

Reach out for the latest pricing tailored to your caravan's unique requirements!

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Eberspacher Approved Mobile Service and Repair Agent

Eberspacher are one of the finest manufactures of heating and air-conditioning products as well as many other things.

As a proud service agent we carry out installations and repairs both pre and post warrantee plus annual servicing.

if you would like to have your heater serviced ready for the cold season please get in touch to arrange an appointment

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Gaslow Service Partner

As an approved service agent for GasLow we are approved to carry out installations and testing on LPG refillable Systems including underslung.

Gaslow Self Refillable Gas Cylinders

Gaslow Multivalve self-refillable gas cylinders are easy to use and will save you money every time you fill with LPG, making them a convenient alternative to the standard rental gas bottles you would normally exchange at a garage forecourt or camping store. For example, Calor Gas, Flo Gas or Shell Gas cylinders.

Gaslow self-refillable LPG gas cylinders are designed to be user refilled at a garage forecourt that sells Autogas of which there are many Autogas / LPG stations throughout the United Kingdom and Europe.

Autogas or LPG sold at a garage forecourt, service station or a gas bottle dealer is a very cheap way to purchase LPG, which is normally less than 50% of the cost of a rental gas bottle refill. You don’t have to carry the Gaslow cylinder or cylinders as they are fitted into your gas locker connected to a fill point. Unlike a rental gas bottle which you have to disconnect, carry to the store usually leaving some unused gas in the cylinder and then carry back to the vehicle and reconnect.

To add more convenience with a Gaslow system, you can also top up your Gaslow Multivalve self-refillable gas cylinders whenever and wherever you wish and do not need to wait until they are empty thanks to the built in 80% safety cut off valve.

To save some confusion LPG and Autogas are the same gas, it is just how a service station or filling plant choose to describe the product.


An important factor to take into account is that you can refill a Gaslow Multivalve self-refillable gas cylinder or cylinders in any country that dispenses LPG or Autogas, simply use the correct fill adapter for the country you are visiting and fill the same way you would as if you are in the UK.

If you would like to get this system fitted to your caravan or motorhome then please get in touch we will be happy to provide any information you need 

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Thetford Approved Mobile Service and Repair Agent

Ecosse Caravan Services Ltd is proud to be your partner for all servicing and warranty needs related to Thetford products. We specialize in providing top-notch service to ensure that your equipment remains in optimal condition. In addition to our expert servicing, we stock a comprehensive selection of spare parts for the most common Thetford products used in motorhomes, caravans, and horseboxes. Our dedicated and knowledgeable team is always ready to assist you, ensuring that your equipment operates smoothly and efficiently. Trust us to deliver quality and dependable support for all your Thetford product!

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Approved Service Partners

Approved to Service Under AWS & MCEA Scheme

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